If you’re unhappy with the wine we’ve sold you please tell us! We also want to make sure you are as happy as can be with what we are selling. Feedback is a gift! Please tell us and we will do the best we can to make things good again. Boxed unopened products we offer a 28 day returns policy! Subject to receiving and reviewing the item in saleable condition we are happy to offer a full refund.
We aim to deliver all orders between 3-5 working days. NB this may be delayed slightly due to public holidays.
Delivery is free for orders over £80.00 in the United Kingdom, for orders below this we charge £6.00.
If you are buying wine to be delivered outside of the UK, we will have to contact the courier service to get a quote.
If you would like to check the cost of delivery before you place an order, please feel free to call us on 01625 475612.
Refund & Cancellation Policy
Our aim is to provide excellent customer satisfaction; therefore we have set out our terms below to help on those rare occasions when things don’t quite go to plan. If you have any questions regarding the terms of the Refund & cancellation Policy, we’re happy to discuss matters via email on Jane@evuna.com. You can also give us a call on 01625 475612
The terms and conditions noted below explain our policy on refunds and cancellations.